Client Onboarding and Implementation: Support the client onboarding process, from leadership conversations, clinical workflow integration, to go-live support.
Training & Customer Support: Deliver engaging, hands-on training to healthcare providers and clinical staff (in-person and virtually) and provide support for live customers.
Customer Success: Build strong, long-term relationships with clients; serve as their go-to resource for best practices, product usage, and troubleshooting.

What You'll Need:

Bachelor’s or Associate’s degree in a healthcare, life sciences, or technical field, or equivalent clinical experience.
Understanding of healthcare environments and clinical workflows.
Familiarity with EHR systems and clinical data privacy standards.

What We Offer:

Competitive compensation package, including a strong base salary, performance-based bonus, and the chance to earn upside.
Top-tier health, vision, dental, and commuter benefits.
Generous monthly health and wellness reimbursement.

Optain

Optain is transforming healthcare by using advanced software, hardware, and clinical expertise to screen and manage ophthalmic and systemic diseases through a teleophthalmology team and AI. Following a successful Series A funding round, the company is expanding its presence across the US and globally.

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