Serve as the operational bridge between local market needs and internal teams, identifying product improvements and validating new features.
Develop a deep understanding of customer journeys and funnels, analyzing KPIs to drive conversion, retention, and lifetime value.

Leadership & Strategy:

Take full ownership of the Cape Town office, building and leading the team as the market grows.
Ensure alignment with company strategy while adapting execution to local market needs.

Operational Focus:

Monitor business performance using dashboards and large datasets, providing data-driven recommendations.
Develop expertise in payment ecosystems, fraud prevention, and risk management, collaborating with cross-functional teams.

Candidate Profile:

5+ years leading operations in high-growth digital businesses (fintech, SaaS, marketplaces, e-commerce, or travel).
Strong analytical skills with BI tools like Tableau, Power BI, Looker, or QuickSight; SQL is a plus.

Trivelta

Trivelta provides AI-native software infrastructure for sportsbook and gaming companies, enabling operators to deliver world-class product experiences. With a global team across Boston, Barcelona, Monterrey, and Indore, they are expanding to Cape Town, fostering a culture of innovation and collaboration.

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