Diagnose and resolve customer issues with timely solutions and proactive escalations.
Deliver proactive value through health reviews, office hours, and enablement sessions.
Build trusted customer relationships and strengthen the team with documentation and knowledge sharing.

Qualifications:

5+ years experience supporting customers in technical, consulting, or managed-services environments.
Working knowledge of Atlassian products and troubleshooting operational issues.
Proactive, service-minded approach with clear communication and confidence in enablement sessions.

Benefits:

International and multicultural environment with flexible remote work.
100% covered health insurance for you and your family.
Choice of equipment and supportive, collaborative culture.

Valiantys

Valiantys helps organizations transform how work gets done across the enterprise, leading with transformation consulting, enterprise service management, and engineering productivity. The company enables business, IT, and product teams to design connected, efficient, and human-centered ways of working, with a strong focus on the modern workforce.

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