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What You'll Be Doing:
- Deliver presentations and demos to customers and prospects, building trusted advisor relationships.
- Collaborate with Account Executives to define pursuit strategy and solution scope.
- Maintain expertise in CX, contact center, CRM, and TTEC Digital offerings.
What You'll Bring to the Role:
- 9+ years in IT with contact center or CRM technologies like Genesys or Dynamics.
- Strong presentation, negotiation, and technical communication skills.
- Ability to translate technical concepts into business outcomes and work independently.
About Us:
- TTEC Digital and its 1,800+ employees pioneer engagement and growth solutions for exceptional customer experience.
- Certified as a Great Place To Work across 14 countries, we value diversity and humanity.
TTEC Digital
TTEC Digital pioneers engagement and growth solutions that fuel exceptional customer experience. With 1,800+ employees, it is a Great Place To Work-certified company that values employee-first culture and diversity.