Act as a point of contact with our customers.
Monitor incidents to ensure Service Level Agreement are respected.
Document and report unresolved issues to Customers and follow up on them with professionalism.

Is this opportunity right for you?

Proficiency in English in a business environment.
Experience troubleshooting technical situations and thoroughly documenting all relevant details.
1-2 years of technical experience.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers.
Integrity: Do what’s right for our customers and our people while being authentic.
Inspiration: Be bold in the way you think and passionate about the work you do.

CSG

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands, fostering a culture of integrity, innovation, and impact.

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