Administrative & Scheduling Virtual Assistant (Appliance Repair)

Job Responsibilities:

• Process parts orders based on technician notes and system records.
• Schedule and update repair appointments for technicians based on location and availability.
• Maintain and update customer/job information in the company’s systems/CRM.

Qualifications:

• 3+ years of experience in an administrative, operations, dispatcher, scheduler, or customer service role.
• Strong attention to detail and ability to follow instructions accurately.
• Excellent written and verbal English communication skills.

Working Hours & Location:

• Part-time, approximately 10 hours per week (with potential to increase to 20+ hours and eventually full-time).
• Must be able to work with overlap in U.S. Central Time (CT) to handle time-sensitive tasks and coordination.
• Fully remote role.