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Responsibilities:
- Be the Platform Expert: Act as the primary subject matter expert and trusted advisor for our Impartner PRM platform.
- Bridge Business & Tech: Serve as the strategic liaison between the Partner teams and technical teams.
- Map & Optimize Processes: Analyze and document "as-is" and "to-be" process flows to identify gaps and automation opportunities.
Qualifications:
- Mandatory Impartner Expertise: 8+ years of hands-on experience configuring, managing, or owning the Impartner PRM platform.
- Core Salesforce Experience: 5+ years of experience working with Salesforce.com (CRM).
- Product Ownership / BA Background: 6-8 years of product ownership or business analysis experience in an agile environment.
What We Offer:
- Competitive pay and generous time off.
- Ample parental and wellness leave.
- Healthcare, retirement savings program, and more.
Twilio
Twilio shapes the future of communications with innovative solutions for hundreds of thousands of businesses, empowering millions of developers worldwide. The company is a remote-first organization with a strong culture of connection and global inclusion, fostering a diverse and vibrant team.