Senior Channel Revenue Operations

Channel Process Design & Ownership:

• Design, build, and own end-to-end operational processes for the Channel business, including partner onboarding, deal registration, and co-sell workflows.
• Define and document standard operating procedures for all partner-facing and internal channel processes, ensuring scalability and cross-functional alignment.
• Proactively identify bottlenecks in the partner lifecycle and implement durable, scalable solutions.

Reporting & Analytics:

• Define the reporting requirements for the Channel business in partnership with Analytics, covering pipeline, partner-sourced vs. influenced revenue, and partner health scores.
• Build and maintain Channel GTM performance dashboards that give leadership real-time visibility into partner activity and attainment.
• Translate complex channel data into clear, executive-ready insights and recommendations.

PRM & GTM Systems Management:

• Own the administration, configuration, and strategic roadmap of Impartner as the primary PRM platform, including partner portal design and deal registration workflows.
• Leverage Crossbeam to manage partner ecosystem intelligence, account mapping, and co-sell opportunity identification.
• Drive adoption and process integration of Crossbeam data into Salesforce and partner workflows.

Cross-Functional Partnership:

• Act as the primary RevOps partner to the Channel & Alliances leadership team, providing strategic operational guidance on partner program design and capacity planning.
• Partner with Finance on channel compensation and partner incentive structures, providing operational context and data support.
• Work with Marketing on partner co-marketing workflows, MDF program governance, and lead routing logic for partner-sourced demand.