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Role Overview:
- You will be the primary strategic partner to our GTM leadership (Sales, Marketing, Customer Success, and RevOps).
- Serve as the Lead Architect for our transition from ARR to ACV-based reporting and the primary driver of our retention and churn intelligence.
- Using Sigma and dbt, you will build the visibility layer that tells the story of the entire customer lifecycle.
Key Responsibilities:
- Own the migration of our reports from ARR to ACV and design the foundational logic for churn and retention tracking.
- Develop deep-dive insights into customer health and churn drivers.
- Partner with GTM leaders to define, measure, and track key performance indicators.
Why This Role Matters:
- Iterable is at a defining moment in its growth journey.
- As the Senior Business Insights Manager, you are not just a "data provider"; you are the architect of our new language of success.
- By bridging the gap between GTM activity and financial outcomes, you will provide the clarity our executives need to make high-stakes decisions.
Iterable
Iterable is the leading AI-powered customer engagement platform. They help leading brands create dynamic, individualized experiences at scale, activating customer data and optimizing engagement. Iterable has been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies. They foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work.