Client Success Agent
Benefits
12w maternity
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Responsibilities:
- Utilize CRM (Salesforce) to respond to client calls and address concerns.
- Document client discussions clearly and concisely.
- Escalate clients to leadership as needed.
Level Distinction:
- Complete Client Success Agent training and demonstrate proficiency.
- Handle standard inquiries using foundational legal training.
- Strengthen competency across systems and processes.
Qualifications:
- High school diploma required; Bachelor's degree preferred.
- Minimum 2 years in a customer service role required.
- Financial services experience preferred.
National Debt Relief
National Debt Relief, founded in 2009, aims to help consumers deal with overwhelming debt, establishing itself as a trusted debt relief provider. With a team-oriented environment, they focus on employee success and growth through mentorship and leadership programs.