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Role:
- Connect business needs with practical Salesforce solutions to improve processes and user experiences.
- Collaborate with cross-functional teams on documentation, testing, training, and adoption.
- Drive operational efficiency, automation, and effective use of Salesforce capabilities.
Requirements:
- Approximately 7 years of experience as a Salesforce Business Analyst.
- Strong knowledge of Sales Cloud, Service Cloud, and CRM functionality.
- Excellent communication, documentation, and stakeholder-management skills.
Benefits:
- Permanent, fully remote position within Canada.
- Flexible remote work model and virtual interview process.
- No routine travel expected.