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The Role:
- You are the primary point of contact for assigned customers.
- You lead onboarding and deployment, ensuring proficiency and adoption.
- You provide ongoing support and manage technical configuration.
What you'll do:
- Lead onboarding and deployment for assigned accounts driving proficiency within first 90 days.
- Build working relationships with performance, medical and operations staff.
- Provide responsive customer support through in-platform system.
What you'll bring:
- A background in elite sport, sports science, or sports technology.
- Experience in a customer-facing role.
- Technical aptitude for SaaS platforms.
Kitman Labs
Kitman Labs is the performance intelligence company disrupting the sports industry with data-driven solutions. Their platform is used by over 2000 teams worldwide, and they are committed to building a diverse team.