Establish strong relationships with sports organization customers to ensure high retention and product adoption.
Manage a high-volume support queue, triaging cases with speed and accuracy while maintaining customer satisfaction.
Identify patterns across cases and proactively surface recurring customer pain points and product feedback.
TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports. They have been remote-first since 2009 and are recognized as one of the Best Places to Work, with a culture focused on trust, accountability, and inclusivity.
Lead the evolution of customer technical engagement, driving excellence across the Technical Account Management function.
Act as a senior technical advisor, building trusted relationships with senior customer stakeholders and guiding best practices.
Develop and coach a team of Technical Account Managers, creating a high-performing and customer-focused culture.
Trustonic makes smartphones affordable for the many by enabling global access to devices and digital finance through secure smartphone locking technology. They partner with mobile carriers, retailers, and financiers across 30+ countries, powering device financing solutions that drive economic inclusion, profitability, and growth, while celebrating diversity and flexible working.
Manage a portfolio of partner accounts, overseeing the full customer lifecycle from implementation to growth opportunities.
Build trusted relationships with dietitians, performance directors, and executive stakeholders to drive adoption of nutrition-focused technology solutions.
Act as a customer advocate by collaborating with Product, Engineering, and Customer Success teams to influence product improvements.
This position is listed on behalf of a partner company that uses AI-powered matching to connect candidates with hiring employers. They are a fast-growing sports technology environment focused on innovation and continuous improvement.
Act as the technical champion for assigned customers, building strong relationships and navigating complex technology challenges.
Provide best-practice advice to help customers successfully adopt and optimise Trustonic products and solutions.
Lead Root Cause Analysis reviews and facilitate retrospective sessions to improve customer outcomes.
Trustonic develops smartphone locking technology to make devices affordable and enable digital finance globally. They partner with mobile carriers across 30+ countries and foster an inclusive, flexible culture focused on diversity and collaboration.
Lead the onboarding process for new customers and conduct product training sessions.
Provide technical support and issue resolution, collaborating with engineering on complex problems.
Develop customer success plans, monitor health metrics, and drive retention and growth.
EULER is an AI-native PRM for modern partnership teams, making partner revenue scalable and predictable. We grew 600% YoY in 2025 and serve industry leaders, with a fast-moving, intentional culture focused on delivering real value.
Drive core product initiatives from conception to launch, aligning product strategy with client outcomes and company objectives.
Develop deep understanding of sports organizations, building strong customer and stakeholder relationships to define prioritized roadmaps.
Partner with engineering and design to translate insights into outcome-driven deliverables, using data to guide decisions and measure outcomes.
Kitman Labs is a performance intelligence company that uses data to unlock athlete potential. With over 2000 teams across 50 leagues, they assemble top data scientists and sports performance experts to drive innovation.
Leverage your sports industry network to provide warm introductions to key decision-makers at professional organizations, leagues, venues, and sports tech companies.
Collaborate with Applaudo's sales team on target profiles and introduction strategy, with periodic check-ins and activation campaigns.
Share sports industry context and trends to tailor the sales approach, earning commission on every closed deal from your introductions.
Applaudo is a nearshore digital transformation company helping organizations innovate and scale through staff augmentation and end-to-end digital solutions. They are an AI-native organization building a high-performance culture grounded in values like empowering excellence and collaborative teamwork.
Own customer outcomes from post-sale implementation through renewal, adoption, and expansion
Lead customers through deployment, onboarding, testing, training, and operational rollout
Partner with customer stakeholders across security, IT, operations, and leadership teams to define goals and measurable outcomes
Ambient.ai is the category creator and leader in Agentic Physical Security, using an AI-powered platform to integrate with existing security cameras and access control systems to unify monitoring, threat assessment, and response. Founded in 2017 and backed by Andreessen Horowitz and Y Combinator, the company has doubled new ARR, processes over 200M video hours daily, and was ranked #71 on Forbes' best startup employers list, fostering a culture where great people thrive.
Own the end-to-end onboarding journey for new customers, leading technical deployments, platform configuration, and feature activation.
Deliver onboarding workshops and enablement programs while driving rapid time-to-value and identifying onboarding risks.
Guide customers on security best practices, support retention efforts, and provide feedback to product and support teams.
Cynet is a leading cybersecurity platform that combines XDR, SOAR, vulnerability management, and MDR into a single solution for automated protection. They are a fast-growing company with a global customer base and a remote-first culture.
Own the technical success of top tier customers as a dedicated technical point of contact, leading handoffs from Sales Engineering and building deep relationships with technical stakeholders.
Drive platform health, scalability, and performance by assessing deployments, providing strategic recommendations, and guiding customers on automation best practices.
Manage escalations and operational excellence by overseeing support intake, coordinating cross-functional responses, and turning customer insights into continuous improvement.
n8n is the open workflow orchestration platform built for the new era of AI, giving technical teams the freedom of code with the speed of no-code. Since 2019, we've grown into a diverse team of over 260 across Europe and the US, backed by top investors with a $5.2bn valuation.
Serve as the primary technical point of contact for top accounts, ensuring seamless post-implementation customer experience.
Partner with Strategic Account Managers to recommend new features and integrations that drive client value and expansion.
Act as liaison between customers and Product/Engineering to manage escalations and resolve complex issues.
Boulevard provides a client experience platform for appointment-based, self-care businesses like salons and spas. Founded in 2016, the company values diversity, experimentation, and equal opportunity.
Design systems for the Performance Medicine product, from initial technical plans through shipped code.
Build Ruby services that capture and move athlete medical data with accuracy and privacy.
Take on reliability and scaling challenges for a platform used by thousands of teams globally.
Kitman Labs is a performance intelligence company that disrupts and transforms how the sports industry uses data to unlock athlete potential. The company is used by over 2000 teams in 50 leagues on 6 continents, including the NFL and Premier League.
You provide real-time support for web and app experiences, guiding Pros through digital walkthroughs.
You conduct high-level discussions on Pay-per-Lead and Subscription products, explaining ROI and product value.
You own individual KPIs including Productivity, Quality Assurance, and Resolution rates.
Angi powers the future of the home services industry, connecting homeowners with skilled pros. Founded in 1995, the global company has 9 brands in 8 countries and a culture of continuous learning and empowerment.
Serve as the primary technical point of contact for mid-to-upper-market customers, providing proactive guidance on AI-powered features and platform analytics.
Partner with CSMs, Account Executives, and Product teams to drive customer retention and expansion through regular meetings and strategic counsel.
Manage customer expectations and identify product enhancements based on feedback and usage patterns.
Highspot pioneers sales enablement software to transform how companies increase sales productivity. They are committed to building breakthrough software with a focus on equitable workspaces and a culture of belonging, empowering employees to be agents of change.
Own the product lifecycle for reporting and visualisation within iP, from discovery through release and iteration.
Partner with engineering on data architecture, API capabilities, and integrations, including managing a major global technology partner.
Develop deep understanding of sports organisations' data use to define success metrics and commercial cases for roadmap investments.
Kitman Labs is a performance intelligence company transforming how the sports industry uses data to unlock athlete potential. With over 2000 teams in 50 leagues on 6 continents, we foster a culture of innovation with top data scientists, performance scientists, and engineers.
Own the most complex post-sale technical relationships, guiding customers from onboarding through adoption and renewal.
Act as the technical advisor for strategic accounts, ensuring long-term success and driving expansion opportunities.
Mentor team members, shape scalable processes, and represent the customer voice internally with Product and Marketing.
1Password builds the foundation for a safe, productive digital future, innovating enterprise password management and Unified Access Management. With over $400M in ARR and over 180,000 businesses as customers, they prioritize collaboration, transparency, and a human-centric approach in cybersecurity.
Manage enterprise customer relationships as single point of contact, ensuring SLA compliance and driving ROI.
Troubleshoot complex technical issues and provide advanced support for contact center and telecommunications products.
Coordinate projects, conduct regular reviews, and present customized solutions to stakeholders.
NiCE software products are used by 25,000+ global businesses to deliver extraordinary customer experiences, fight financial crime, and ensure public safety. With over 8,500 employees across 30+ countries, NiCE is an innovation powerhouse in AI, cloud, and digital.
Own the technical onboarding experience, driving hands-on implementation across test frameworks and CI/CD pipelines to ensure customers achieve value quickly.
Drive sustained adoption by helping teams expand test coverage, standardize best practices, and scale usage over time.
Serve as the primary technical point of contact, troubleshooting complex challenges, conducting health checks, and advocating for customer needs with Product and Engineering.
Ubiminds is a people-first company that partners with American software product companies to scale their development footprint. They curate Brazilian top 5% talent for LATAM strategy, offering staff augmentation and employer-of-record services.
Manage a portfolio of golf course clients, ensuring they maximize value from the platform through strategic account management and consultative sales.
Proactively engage clients to expand product usage, identify growth opportunities, and mitigate churn risks using data-driven account strategies.
Collaborate cross-functionally with Sales, Product, Support, and Services teams to enhance customer experience and influence product evolution.
Our partner company provides a leading digital platform for golf course operations, revenue growth, and customer engagement. The company values inclusive culture, work-life balance, and offers employee networks and team activities.
Proactively drive new product attachment and build strong relationships across largest and most strategic customers in Thailand.
Advocate for the customer internally, focusing on a positive experience and identifying growth opportunities.
Partner with Enterprise Account Executive and Solution Engineering teams to onboard, train, and drive adoption with Enterprise customers.
Datadog is the leading observability and security platform for the AI era, providing unified visibility across the technology stack. Trusted by Fortune 500 companies and high-growth AI leaders, Datadog fosters an inclusive culture and offers opportunities to join Community Guilds and continuous professional development.