Senior Director, Public Sector Sales Operations

Role Expectations:

• Define and deliver leading sales metrics, key performance indicators, and other analytics to internal stakeholders in coordination with the business intelligence team.
• Lead a weekly, monthly, and quarterly operating cadence for the AMS along with the AMS Sales Leader, with a focus on pipeline management and forecasting.
• Drive monthly pipeline reviews to identify gaps, ensure progression, and create action plans for coverage and conversion.

Success Profile:

• Thrive in ambiguity and build the path as you walk it, viewing a dynamic environment as raw material for meaningful work.
• Operate with urgency and a relentless focus on execution, understanding that speed and quality coexist in a high-growth environment.
• Be deeply data-driven, leveraging analytics to find truth, measure what matters, and replace assumptions with evidence.

Qualifications:

• Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows.
• 12+ years of related work experience within sales operations or similar role, and a Bachelor's degree or equivalent.
• Proven experience in overlay sales operations, managing and optimizing operational processes across cross-functional sales teams.