Supervise daily operations to achieve financial and operational goals.
Oversee hiring, training, counseling, and mentoring of property staff.
Review property administrative, accounting, and maintenance compliance.
Highmark Residential values every position and hires people who want to be the best. They provide an empowered, challenging, fulfilling, and financially rewarding workplace.
Manage a high-value portfolio of hotel customers across North America, serving as their primary point of contact.
Act as a strategic advisor, leveraging hospitality expertise to provide tailored recommendations.
Identify and drive upsell opportunities while proactively implementing churn reduction strategies.
Cloudbeds is transforming hospitality by building an intelligent platform that powers properties across 150 countries. With over 650 employees across 40+ countries, they are known as the World's Best Hotel PMS Solutions Provider.
Build and maintain relationships with customers and internal staff to understand and implement revenue management strategy.
Consult with customers on pricing, parameter tuning, and strategic recommendations to ensure adoption and satisfaction.
Lead performance measurement analysis, reporting, and mentor junior advisors across core competencies.
RealPage is a provider of property management software solutions for the real estate industry. The company is a significant employer with a culture focused on client success and inclusion, offering competitive benefits and professional development opportunities.
Lead, coach, and develop a team of Customer Support Leads dedicated to delivering exceptional support to hoteliers.
Act as the primary escalation point for complex customer issues, using hotel operations background to drive resolution with urgency and empathy.
Own and drive key support metrics including CSAT, NPS, SLA adherence, and First Contact Resolution, surfacing trends and opportunities to senior leadership.
Cloudbeds is transforming hospitality with its intelligently designed platform that powers properties across 150 countries. As a completely remote team of 650+ employees across 40+ countries, we're bringing together engineers, AI architects, world-class designers, and hospitality veterans.
Own all owner relationships: Build rapport, anticipate needs, and address issues before they become requests.
Review property financials regularly to ensure adequate operating cash and reserves.
Conduct regular property visits and inspections to verify maintenance standards and confirm building systems are fully functional.
Windsor is a commercial property management company that aims to be the premier company for a commercial property management career. They are recognized as a top 100 fastest growing company in the Bay Area and a top female-owned San Francisco business.
Oversee day-to-day maintenance operations, work order management, and vendor coordination.
Build and implement scalable maintenance workflows and operational systems.
Lead, mentor, and support maintenance coordinators and operational staff.
OurAssistants connects U.S.-based property management companies with highly skilled virtual professionals. They are committed to building high-performing remote teams that deliver operational excellence.
Oversee the end-to-end execution of complex new property launches.
Manage planning, coordination, and resource allocation for unique properties.
Coordinate activities across Real Estate, Partner Success, Operations, Legal, Marketing, and Finance.
Kasa is a tech-enabled hotel and apartment hotel brand and manager, partnering with multifamily and boutique hospitality property owners. They prioritize automation and data-driven decision-making to optimize revenue; their team spans every US time zone and the Philippines.