You will be the first technical escalation point for complex incidents and requests.
You will work closely with help desk and engineering teams to resolve issues.
You will contribute to infrastructure and project work with a security-first mindset.

What You'll Do:

Diagnose and resolve technical issues across Microsoft 365, Windows, macOS, and Linux.
Troubleshoot cloud and on-premises infrastructure, networking, and security.
Maintain accurate documentation and support continuous improvement initiatives.

What We Offer:

Medical insurance and generous OPD coverage from day one.
Home office setup allowance, internet allowance, and gym allowance.
Certification reimbursement, flexible work, and mental health support.

Dijital Team

A growing Australian managed services and technology organisation supporting small to medium businesses, government, and non-profits. They emphasise security, documentation, and dependable service, with a culture of teamwork and continuous improvement.

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