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Role Responsibilities:
- Handle live inbound calls to support members with registration, scheduling, and benefit access.
- Verify eligibility and coverage while accurately documenting all member interactions.
Candidate Profile:
- A resilient communicator experienced in support roles and handling sensitive information.
- Detail-oriented, goal-driven, and adept at managing multiple tasks in a remote setting.
Technical and Logistical Requirements:
- Must have reliable high-speed internet and a private, secure workspace.
- Requires flexible availability, preferably from 11:30am to 8:00 PM PST, for this part-time position.
Foodsmart
Foodsmart is a Foodcare platform delivering nutrition-driven healthcare by combining clinical nutrition care, behavior change tools, and food benefits. It is a remote-first company with a mission-driven, collaborative team serving over 3 million members across various health plans.