Senior Consulting Engineer

About the Role:

• Blends hands-on engineering, development assistance, and high-tier support.
• Work directly with strategic customers to provide guidance and technical oversight.

Responsibilities:

• Work on customer projects focusing on design, architecture, integration, and implementation.
• Provide case-initiated consultative support for implementation, onboarding, and POCs.
• Assist with support cases across L1-L3 tiers when not on projects.

Requirements:

• 5+ years in professional services, support, or technical account management.
• Experience with distributed DBMS, cloud platforms, and Linux/Unix.
• Strong communication and customer-facing skills.

Perks:

• Remote-first, globally distributed company.
• Healthcare contributions and equity for all new team members.
• Flexible time off and home office setup stipend.