Senior People Operations Administrator (Fixed Term - Maternity Coverage)

Responsibilities:

• Serve as the primary point of contact for People Operations queries, managing and resolving employee tickets and requests via Jira in a timely manner across all regions.
• Own the day-to-day management of People Operations Jira workflows, such as onboarding, transitions, offboarding, and other employee lifecycle requests are managed accurately and completed on time.
• Maintain and update HR systems and records to ensure data accuracy and consistency across the employee lifecycle.

Employee Lifecycle Support:

• Lead and coordinate People Operations-driven onboarding training for new hires, ensuring a smooth and consistent experience.
• Coordinate with PEO vendor to facilitate HR, payroll, and benefits services for PEO-hired employees, ensuring timely and accurate support.
• Collaborate cross-functionally as needed to ensure employees are well supported throughout the employee lifecycle.

Payroll & Statutory Compliance Administration:

• Support the administration of payroll processing for employees in South Africa and India, in coordination with external payroll providers.
• Review payroll invoices and reports for PEO-hired employees and ensure invoices are submitted to Finance in a timely manner.
• Coordinate wire payroll process with Finance and prepare payslips.