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About the Role:

  • Work within the Product Engineering team to support and implement software via assigned incidents, requests, and changes.
  • Learn how to support products, work within your team, and communicate across different groups at Kodiak Solutions.

What You'll Do:

  • Learn technical skills required to resolve customer support cases and requests.
  • Understand various product and service datasets, codebases, and business purpose as part of support and implementation.
  • Balance and prioritize individual workload across different types of requests using ServiceNow.

What We're Looking For:

  • Bachelor's degree in Computer Science, MIS, Information Systems, or engineering fields, or equivalent experience.
  • 3+ years of relevant experience in product support and/or product implementation.
  • Minimum 3 years of experience with Microsoft SQL Stack (T-SQL, SSIS, SSRS).

Kodiak Solutions

Kodiak Solutions transforms the healthcare industry with cutting-edge technology solutions for finance, unclaimed property, risk management, and revenue cycle management. They foster a collaborative culture focused on innovation and simplifying complex processes.

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