Technical Account Manager

Kion

Remote regions

US

Salary range

$118,000–$128,000/yr

Benefits

Unlimited PTO

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Your Role:

  • Own a portfolio of customer accounts.
  • Run customer syncs and maintain account health tracking.
  • Serve as the bridge between customers and Kion's Support team.

Your Day-to-Day:

  • Advise customers on platform upgrades.
  • Troubleshoot and own customer platform issues end-to-end.
  • Guide customers on cloud governance and FinOps best practices.

What We Expect:

  • Exhibit a relationship-first mindset and strong organizational skills.
  • Demonstrate technical fluency in cloud infrastructure.
  • Possess written and verbal communication skills.

Kion

Kion is revolutionizing CloudOps and FinOps by offering a unified approach to manage complex cloud environments from a single platform. They are a fast-growing, Series A startup that values collaboration, creativity, and building impactful products.

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