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Responsibilities:
- Build relationships with senior executives.
- Identify customer needs and map resources.
- Lead onboarding and resolve escalations.
Qualifications:
- 5+ years in a technical customer-facing role.
- Proven ability to understand customer objectives.
- Experience managing strategic projects.
Preferred Qualifications:
- Previous experience working on AI/ML projects.
- Track record of collaboration across technical and sales teams.
- Consultative with the ability to uncover customer pain points.
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