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US

  • Build and develop relationships with senior executives in business and IT.
  • Identify critical needs of customers and mapping appropriate resources cross-functionally.
  • Lead the new customer onboarding program and work with core Snorkel AI technical teams.

AI/ML Account Management Technical Acumen Communication

20 jobs similar to AI Success Manager (AISM) Federal

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$114,300–$188,600/yr
North America Canada Unlimited PTO

  • Work on key strategic projects for ServiceNow, driving actionable recommendations and results.
  • Help drive the operational cadence of various businesses and functions.
  • Develop project scopes and objectives, involving all relevant stakeholders.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations for better work. The company embraces a fast-paced, collaborative, and innovative high-growth environment.

$120,000–$150,000/yr
US

  • Lead and manage AI program execution and data creation projects.
  • Translate complex objectives into clear milestones and measurable impact.
  • Conduct regular spot checks and quality reviews of output to ensure data meets client standards.

SuperAnnotate is a fast-growing, Series B startup revolutionizing the field of AI-data Infrastructure. They specialize in providing cutting-edge data pipeline solutions for Machine Learning, LLM, and GenAI solutions to large enterprise clients, helping them leverage the power of AI to transform their businesses.

US Unlimited PTO

  • Develop and execute tailored onboarding plans to ensure customer success and long-term adoption.
  • Serve as a trusted advisor, helping customers improve operational efficiency and demonstrating clear ROI.
  • Drive customer retention, expansions, and net revenue growth through proactive engagement.

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly and fairly. They use AI tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses.

North America Canada

Identify areas of risk and takes steps to prevent customer or revenue churn. Responsible for working closely with Sales Teams to define and execute product adoption and customer retention plans. Provide prescriptive guidance on internal project/program governance and help the customer create the appropriate governance models.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

US

  • Advising on agent design, personas, conversation flows, and tool integrations.
  • Guiding customers through best practices for deploying and scaling agents.
  • Analyzing agent performance data and conversational logs to identify optimization opportunities.

ElevenLabs is a research and product company defining the frontier of audio AI, with millions using their tools. In January 2025, they raised a $180 million Series C round, valuing the company at $3.3 billion, which doubled to $6.6 billion by September 2025.

$168,900–$295,600/yr
North America Canada

  • Oversee execution of a highly complex AI-enablement program, collaborating with stakeholders to integrate AI into design, research, writing, and operational workflows.
  • Synthesize complex technical and business challenges into clear strategies and actionable plans that drive customer value and efficiencies.
  • Ensure transparency and stakeholder alignment through clear communication of program status, risks, and resourcing choices to technical, business, and executive audiences.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

US Unlimited PTO 16w maternity

  • Partner with Customer Success leadership to understand evolving needs, priorities, and pain points across the post-sales organization.
  • Program-manage the design, build, and rollout of AI-powered workflows across the customer lifecycle, working closely with engineering, product, and data teams.
  • Drive adoption and measure impact, leading change management efforts and reporting on usage, efficiency gains, and customer outcomes.

Vanta helps businesses earn and prove trust by continuously monitoring and verifying security. They empower companies to practice better security and prove it with ease and have a kind and talented team, with many succeeding without prior security experience.

$87,550–$135,750/yr
North America Canada

  • The Inside Solution Sales Specialist builds relationships with clients while achieving quarterly and annual sales quotas.
  • Drive sales opportunities and business relationships over the telephone with influential contacts within Commercial Accounts.
  • Manage and nurture accounts to ensure customer satisfaction and guide additional revenue streams.

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

Europe Unlimited PTO

  • Drive value realization, adoption, and optimize customer workflows during the post-sales journey.
  • Lead technical onboarding sessions and educate customer teams on product capabilities.
  • Partner with customers to architect workflows and integrations tailored to their unique processes and goals.

You.com is an AI-powered search and productivity platform designed to empower users with personalized, efficient, and trustworthy search experiences.

Canada

  • Define and drive multi-team product and AI strategy.
  • Stay at the forefront of AI capabilities.
  • Lead cross-functional initiatives with measurable business and customer impact.

Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

US Europe

  • Support customers' efforts to use the platform to drive meaningful impact.
  • Contribute to customer onboarding and project management, ensuring timely delivery of high-quality work.
  • Translate analytical results into clear, actionable insights using presentations, dashboards, and visualizations to support decision-making.

Epistemix empowers organizations to make smarter decisions by simulating real-world outcomes using synthetic populations.

US

Drive transformative AI, agentic AI, data modernization, and advanced analytics initiatives. Collaborate with cross-functional teams to shape, sell, and deliver mission-critical AI and data solutions. Own end-to-end sales cycles—from lead generation and discovery to negotiation, and close.

We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions.

Europe

As a key member of the Customer Success team, you will be a trusted advisor and single point of contact for your portfolio of customers, guiding them on their post-sale journey to maximize the value of their ServiceNow investment. This role combines strategic thinking, customer relationship management, and operational excellence to ensure customers receive the most value from their ServiceNow products. Partner closely with Sales, Account Management, and other internal stakeholders to align on strategy and ensure a cohesive experience for customers.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

$137,000–$209,000/yr
US Canada

Build strong, trusted relationships with customers. Guide customers through every stage of their Webflow journey. Lead account strategy and drive adoption and impact.

At Webflow, we’re building the world’s leading AI-native Digital Experience Platform, and we’re doing it as a remote-first company built on trust, transparency, and creativity.

US Canada

  • Lead onboarding sessions that demonstrate how to set up, configure, and manage AI agents.
  • Educate customers on best practices and recommended configurations for building effective AI agents.
  • Help customers translate their business goals into clear agent structures, prompts, workflows, and inputs.

SalesCloser is an advanced conversational AI platform that acts as a virtual sales agent, capable of delivering personalized sales calls, demos, and follow-ups in real time and in multiple languages. The company's platform enables businesses to automate and scale their sales operations. The company has a global workforce of multi-cultural and talented colleagues with amazing growth opportunities for personal development.

EMEA

  • Provides business and/or technical leadership with Consultants, Customers, and Partners.
  • Leading and growing a team of experts who consult, implement, and configure the ServiceNow Technology Workflows products.
  • Support services sales teams in sales pursuits, to ensure the accurate solution and scope are being proposed

ServiceNow's technology makes the world work for everyone, and their people make it possible. With more than 7,700+ customers, they serve approximately 85% of the Fortune 500, and are proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies.

Europe

  • Providing technical advice and guidance to customers on how to best utilize ServiceNow’s GenAI technologies to achieve their business objectives
  • Collaborate with cross-functional teams, including sales, marketing, and product development, to ensure the successful deployment of ServiceNow’s GenAI solutions
  • Stay up-to-date with industry trends and emerging technologies in the field of GenAI, and apply this knowledge to continuously improve and evolve ServiceNow’s Impact GenAI accelerator offerings

ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

US

  • Serve as the primary post-sales point of contact for large Automotive dealerships using AI products.
  • Act as a consultant guiding dealerships through AI transformation and addressing inquiries, issues, and escalations.
  • Proactively engage with customers during the renewal process to secure renewals and drive customer retention.

Podium arms every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers.

US Unlimited PTO

  • Apply a compassionate, customer-centric approach to foster adoption, expansion, and growth.
  • Act as a trusted advisor, helping customers improve operational efficiency through KPIs and clearly demonstrating ROI.
  • Represent the voice of the customer internally by sharing detailed context on their business, challenges, and priorities to shape product direction.

Jobgether helps partner companies find the right candidates for their open positions. They use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements.

North America Canada

The role is to act as an advocate for our customers. Oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products. Ensure that customers obtain the maximum value from their ServiceNow investment and use their licenses.

ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.