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Accountabilities:
- Own the day-to-day administration, maintenance, and optimization of the GoHighLevel CRM, including its structure, fields, lifecycle stages, pipelines, and workflows.
- Build and improve automated workflows, lead routing, notifications, and integrations to streamline sales and marketing operations.
- Support the execution of marketing campaigns, including email communications, lead nurturing, audience segmentation, and campaign tracking.
Requirements:
- 3–5 years of experience in revenue operations, sales operations, marketing operations, commercial operations, CRM management, or a related field.
- Strong practical experience with CRM platforms, ideally GoHighLevel, including both CRM administration and marketing automation.
- Demonstrated ability to build workflows, reports, dashboards, and automated processes.
Nice to have:
- Familiarity with the US healthcare ecosystem, including employer benefits, health plans, brokers, or third-party administrators.
- Experience in B2B, SaaS, or technology environments; GoHighLevel certification; or running email and digital marketing campaigns.
- Knowledge of CRM integrations, commercial tools, forecasting, revenue analytics, or experience supporting US-based and international teams.
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