Sales & Marketing Operations Specialist

Core Responsibilities:

• Support the delivery of Sales & Marketing Operations consulting projects for internal teams and external clients.
• Configure, optimize, and maintain CRM platforms and related business systems (including HubSpot, Salesforce, Microsoft Dynamics, and similar technologies).
• Design and improve lead management processes, including lifecycle stages, lead routing, lead scoring, qualification frameworks, and sales handoff.

Required Qualifications:

• Minimum 2 years of experience in Sales Operations, Revenue Operations, CRM Administration, Marketing Operations, Digital Marketing, Analytics, or a related field.
• Experience working with CRM platforms such as HubSpot, Salesforce, Microsoft Dynamics, or similar systems.
• Experience with lead tracking, attribution, conversion measurement, and marketing analytics across CRM and digital marketing platforms.

Preferred Qualifications:

• Experience working directly with clients in a consulting or agency environment.
• Experience implementing or troubleshooting marketing attribution, conversion tracking, offline conversion imports, or CRM integrations with advertising platforms.
• Familiarity with CRM migrations, APIs, middleware, or automation platforms such as Zapier, Make, or Workato.