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About the role:
- Own complex billing and contract cases for Mid-Market and Commercial accounts.
- Reconstruct billing errors across systems and teams, choose the right fix, and see it through.
You should apply if:
- You thrive on solving problems and are a natural relationship builder.
- You want to impact the industries that run our world.
In this role, you will:
- Be the front door for billing, concession, and cancellation requests.
- Fix repeat causes by tagging root causes and delivering monthly readouts.
Samsara
Samsara is the pioneer of the Connected Operations Cloud, a platform that helps organizations harness IoT data to improve safety, efficiency, and sustainability of physical operations. Samsara is a recently public company with a hyper-growth culture, empowering employees with autonomy and support to make an impact.