Senior Manager, Service Operations

Clover Health

Remote regions

US

Salary range

$129,200–$168,000/yr

Benefits

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Key Responsibilities:

  • Manage all Enrollment and Billing operations to ensure accuracy and timeliness.
  • Oversee vendor relationships and ensure adherence to SLAs and CMS compliance.
  • Drive process improvements and cross-functional collaboration.

Qualifications:

  • You have 3+ years of vendor/BPaas management and oversight experience.
  • You have 5+ years of Medicare mailroom or enrollment and billing experience.
  • You are a strong communicator with proven experience developing relationships.

Benefits:

  • Comprehensive medical, dental, and vision coverage.
  • 401k matching and employee stock purchase plan.
  • Flexible time-off and paid parental leave.

Clover Health

Clover Health is reinventing health insurance by combining data and human empathy to keep members healthier. They are a mission-driven company with a focus on diversity and inclusion, operating remotely.

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