Source Job

$129,200–$168,000/yr
US

  • Manage all Enrollment and Billing operations effectively and compliantly.
  • Oversee vendor relationships and ensure adherence to SLAs and CMS compliance.
  • Drive process improvements and cross-functional collaboration.

Vendor Management Communication Compliance Process Improvement

4 jobs similar to Senior Manager, Service Operations

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Canada

  • Influence technical strategy: Define and drive the long-term roadmap for the Lakehouse Platform, balancing scalability, reliability, and cost.
  • Design and develop platform capabilities for secure, discoverable, and easy-to-use analytical data across engineering, analytics, and ML teams.
  • Strengthen governance and access controls, improve analytics engineering foundations, and operate at scale with best practices for performance and cost optimization.

Affirm is reinventing credit to make it more honest and friendly, offering buy now, pay later solutions without hidden fees. With a remote-first culture, the engineering team focuses on building scalable, reliable infrastructure across multiple financial products.

$120,000–$130,000/yr
US 6w PTO 16w maternity 16w paternity

  • Manage and coach a team of Enterprise account executives to achieve ambitious sales goals, using tools like Salesforce and Gong.
  • Oversee pipeline forecasting and analyze sales data to identify trends and opportunities for improvement.
  • Hire and train new team members, execute sales strategy, and join prospect conversations to close business as needed.

Muck Rack is the leading SaaS platform for public relations and communications professionals, enabling organizations to build trust and tell their stories. The company is founder-controlled, fully distributed, and growing sustainably, with awards for culture and product from Inc., Quartz, G2, and BuiltIn.

Global Unlimited PTO 16w maternity 16w paternity

  • Own top-of-funnel demand generation with a clear focus on leads, MQLs, and pipeline creation for new business and expansion.
  • Develop and execute demand generation strategy by identifying funnel gaps, managing paid campaigns, and planning field marketing programs.
  • Build and maintain lead forecasting models, own campaign operations, and recommend new channels and opportunities.

Maze provides a user research platform that helps companies build the right products faster by making user insights available at the speed of product development. Maze is a Series B company with fewer than 150 employees, operating as a global remote workforce driven by core values like transparency and inclusivity.

Global Unlimited PTO 16w maternity 16w paternity

  • Own growth and integrated marketing strategy across owned and digital channels including web, paid advertising, demand generation, and brand.
  • Lead demand generation as the primary growth lever, building programs that scale pipeline and revenue.
  • Shift Orb from an inbound business toward a balanced outbound and ABM motion, partnering with Adyen's global sales org.

Orb builds a revenue design platform that automates billing, pricing, and revenue growth. As a small, early-stage team recently joined with Adyen, they value ownership, speed, and customer centricity.