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Role Overview:
- Partner with enterprise customers to uncover operational challenges and modernization priorities.
- Conduct executive and technical workshops that align capabilities to business outcomes and ROI.
- Drive technical sales and customer success by architecting solutions for observability, telemetry, and automation.
Influence and Strategy:
- Collaborate with Product, Engineering, and GTM teams to provide customer insights and feature recommendations.
- Contribute to beta programs, solution validation, and customer advisory engagements.
- Develop thought leadership content and represent BlueCat at events and conferences.
Operating Context:
- Work effectively in a remote-first environment using modern engagement tools.
- Maintain accurate records in Salesforce and collaborate across global teams.
- Stay current on emerging technologies like AI-assisted operations and hybrid cloud networking.
BlueCat
BlueCat provides Intelligent NetOps, linking foundational core services with predictive understanding of network health and performance to improve change readiness. The company has received multiple 'Great Place to Work' certifications and is considered a top workplace in Canada.