Senior Manager, Entegra Client Services Support

Client Focus:

• The ability to promote a client-focused culture that strives to exceed client needs, requirements, and satisfaction expectations.
• Establishing organizational protocols or systems to identify client issues, trends, and opportunities and effectively integrate them into strategy.
• Understanding of the customer's business priorities, values, and business goals.

Data Analysis/Interpretation:

• Ability to manage large data set in Microsoft Access and Excel.
• Provide recommendations and guidance to clients regrading Entegra contracted programs.
• Ability to convert general data and findings into applied, specific information and suggestions that add value to business planning.

Project Management:

• Plan resource requirements and secure resources to ensure the successful completion of designated projects.
• Effectively manage time and resources to ensure that work is completed efficiently.

Sales Orientation:

• Willingness to recognize, identify, and assist in sales opportunities and close sales of products and services.
• The ability to face resistance without becoming discouraged or defensive.