New Channel Account Manager II - Service Providers

What You’ll Do:

• Drive revenue through engagement, expansion, and retention across our partner base.
• Expand relationships with partners while helping them deliver cybersecurity to their customers.
• Achieve success measured by net dollar retention, gross dollar retention, and partner loyalty.

Responsibilities:

• Achieve and exceed quota based on expansion metrics and renewal rates.
• Work with partners as a trusted advisor to deliver solutions that increase customer satisfaction.
• Build and maintain strong relationships with multiple contacts within partner organizations.

What You Bring To The Team:

• 5+ years of experience in Account Management, Customer Success, or Channel/Direct Sales, ideally focused on mid-market.
• Strong knowledge of the MSP space, especially cybersecurity.
• Passion for working with the partner community and providing meaningful cybersecurity solutions.

What We Offer:

• 100% remote work environment with a generous paid time off policy.
• 12 weeks of paid parental leave and highly competitive medical, dental, and vision plans.
• 401(k) with 5% contribution, stock options, and annual professional development allowance.