Team Manager, Customer Success - Enterprise

The Enterprise Customer Success team focuses on supporting organizations with 3,000+ employees, ensuring they continue to see measurable value and ROI in their partnership with 1Password. As a Team Manager of Customer Success for the Enterprise segment, you’ll play a pivotal role in coaching and developing your team to achieve individual and collective goals tied to growth, revenue retention, and customer satisfaction. You’ll collaborate with your direct reports to refine processes, elevate performance, and support their professional development within 1Password. Success in this role requires adaptability, strong communication skills, and a passion for building and scaling high-performing teams in a dynamic, fast-paced environment. This role will monitor and optimize team performance, lead collaborative team meetings, coach and develop team members, oversee day-to-day operations, drive departmental and organizational goals, foster team growth and talent development and champion process improvement.