Sr. Solution Engineer & Team Lead

The Role:

• The Senior Solutions Engineer is responsible for helping the sales team meet or exceed their numbers by interacting with clients, translating needs into solutions, and building relationships.
• They focus on defining specifications, resolving technical issues, and delivering presentations to administrator and management-level audiences.

Primary Responsibilities:

• Serve as dedicated Solution Engineer for EMEA, leading discovery, demos, RFP strategy, and proof-of-concept engagements.
• Partner with Account Executives and Regional Sales Leaders to drive market growth and competitive positioning.
• Represent deep understanding of student services workflows and institutional priorities.

Leadership & Enablement:

• Provide informal leadership and mentorship to functional Solution Engineers globally.
• Lead role-based enablement sessions, demo quality reviews, and skill development aligned to core competencies.
• Support resource coordination and contribute to onboarding frameworks and certification standards.