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Responsibilities:
- Reduce fraud losses while focused on customer experience and protection
- Analyze account processes and transactions to identify undetected frauds and correlated activities
- Review, identify, and deter fraudulent activity
Requirements:
- Excellent verbal and written communication skills
- Able to work flexible work schedule, required weekends and holidays as needed
- High School Diploma or equivalent
Definition of Success:
- Achieve all key performance indicators
- Excellent at building customer relationships and creating a good customer experience
- Successful compliance related to attendance requirements and work schedule adherence
CBE Companies
CBE Companies specializes in debt recovery for both private and government sectors, boasting industry-leading recovery rates and customer satisfaction scores. Founded in 1933, they are a large organization committed to creating an inclusive and welcoming environment for all employees.