Respond to guest inquiries about room reservations, availability, pricing, and special offers.
Assist in resolving guest challenges and ensure follow-through to exceed expectations.
Work closely with team members and other departments to ensure accurate billing and financial transactions.
The Dunlin is a boutique luxury retreat on Johns Island, South Carolina, offering 72 cottage-style rooms and a destination spa. It is part of Auberge Collection, a portfolio of 30 hotels, resorts, and residences.
Provide timely and accurate reservation services for guests across multiple luxury properties.
Drive sales conversions and ensure exceptional guest experiences at every touchpoint.
Respond to guest inquiries within 24 hours via phone and email.
Aspen Hospitality develops and operates luxury hotels, private clubs, and residential properties under The Nell and Limelight brands. With a growing portfolio across the US, they emphasize a culture of inclusion, equity, and diversity.
Ensure a superior guest first impression through customized and authentic reservations experiences.
Manage reservations lead systems and support revenue management strategies including upselling and cross-selling.
Maintain complete knowledge of resort facilities, accommodations, rates, and promotions to assist guests.
Mauna Lani is a luxury resort on the Kohala Coast of Hawaii, offering transformational experiences and cultural immersion. It is part of the Auberge Resorts Collection, a portfolio of extraordinary hotels.
Engage with guests to handle reservations for luxury hotel brands globally, listening actively to recommend premium options.
Use creativity and empathy to personalize each interaction, creating memorable luxury experiences.
Support responsible hospitality practices while working in a remote role with occasional onsite training.
Accor Global Reservation Centre has been part of Moncton’s growth for over 30 years, recognized as a local employer of choice. They pioneer responsible hospitality with a diverse, multicultural team and a welcoming culture that fosters community involvement and employee growth.
Answer inbound calls in English and French for luxury hotel reservations.
Listen actively to understand guest needs and recommend ideal room or package.
Bring warmth and creativity to every interaction by tailoring recommendations.
Accor is a global hospitality company operating luxury hotels and reservation services. The company fosters a diverse and inclusive culture with a passionate team of well-travelled professionals.
Assist clients with booking hotels and resorts for personal and group travel.
Research and recommend accommodations based on client preferences.
Confirm reservations and provide clients with necessary booking details and documentation.
A modern travel planning company dedicated to creating stress-free and memorable getaways. They offer a supportive team culture and ongoing mentorship.