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Service Desk Manager
Green Thumb
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ITIL
Leadership
Team Management
Responsibilities:
- Lead the End User Services and Enterprise Service Desk team in India.
- Provide coaching, performance management, and operational oversight.
- Ensure adherence to SLAs and service delivery standards.
Requirements:
- Bachelor’s degree in IT, Computer Science, or related field.
- Progressive IT support experience, including people management.
- Experience administering enterprise tools (Jamf, Intune, etc.).
Oportun
Oportun is a mission-driven financial services company that aims to help its members reach their financial goals. They empower members with capabilities for borrowing, saving, and budgeting, in order to build a better financial future.