Oportun

Oversees a team of FIU Know Your Customer (“KYC”) specialists and analysts, focusing on cultivating a highly skilled team to effectively reduce fraud losses. They are accountable for managing the FIU operations of their direct reports, ensuring quality assurance for all cases, and identifying areas for improvement through data analysis. This role involves managing the KYC team Reports, identifying fraud risks, leading Quality Checks, and implementing procedural enhancements for the FIU team.

Help design, build, and maintain foundational services that are built on top of Oportun's continuous high speed value delivery strategy. This role has significant impact on the success of Oportun’s continuous high speed value delivery, 0 downtime, shift-left, and high-availability strategy. The ideal candidate will have significant experience in building foundational services, product development, a strong security mindset, and a passion for reducing inefficiencies.

The Reporting Analyst is responsible for designing and delivering key operational, strategic, and performance reports to support decision-making across the organization. This role involves developing data collection and extraction strategies, analyzing business information, and effectively communicating insights to various levels of stakeholders. The Reporting Analyst will lead initiatives to improve reporting processes and ensure data consistency.

We are seeking a Senior Product Analyst to join our Analytics function — a high-impact, cross-functional team that supports decision-making across operations, acquisition, servicing, and communications. In this highly visible role, you will collaborate with product, engineering, marketing, and risk teams to identify business opportunities, design experiments, assess performance, and support strategic initiatives across the customer lifecycle.