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See allResponsibilities:
- Lead the IT Service Desk team.
- Develop and implement SLAs and KPIs.
- Provide coaching and mentorship.
Qualifications:
- 4+ years of experience in IT service management.
- Strong knowledge of ITIL frameworks.
- Strong leadership, management and customer service skills.
Green Thumb
Green Thumb Industries (GTI) is a cannabis consumer packaged goods company. We focus on improving people's lives through access to high-quality cannabis.