Senior Customer Success Manager, Enterprise

Role Overview:

• As a Customer Success Manager, you will be the post-sales primary point of contact for Enterprise customers.
• You will own the customer relationship and drive adoption, value, and success.

Responsibilities:

• Drive business success planning, align on goals, and support the full Business Value Realization cycle.
• Collaborate with internal teams to resolve issues and influence roadmap to meet customer needs.
• Develop technical knowledge and educate customers on product features and security best practices.

Candidate Profile:

• 5+ years in enterprise customer-facing roles such as Customer Success, Professional Services, or Technical Account Management.
• Domain knowledge in supply chain security, DevSecOps, AppSec, containers, or vulnerability management.
• Entrepreneurial mindset with strong autonomy and priority management skills.

Compensation & Benefits:

• Up to $160,000 base salary plus bonus.
• Flexible remote-first culture, equity, 100% covered health insurance, flexible time off, and 18/12 weeks parental leave.