Similar Jobs
See allSenior Manager, Infrastructure and Operations
AHEAD
US
ITIL
CCNA
AWS
IT System Administrator
Transcend
US
SaaS
Security
GRC
IT Operations Engineer I
Aledade
US
Security
Networking
Systems Administration
Director of IT & Security, CISO
Redox
US
Security
IT
Cloud
Senior IT Operations Analyst
Fixify
US
Google Workspace
Microsoft 365
Slack
Responsibilities:
- Oversee the annual technical roadmap for the Systems and Infrastructure engineering teams, prioritizing projects based on business impact and technical risk.
- Act as an operational auditor to identify manual "toil" and guide the team toward API- driven automation for the Joiner-Mover-Leaver (JML) lifecycle.
- Collaborate with Security on the internal incident response framework, leading blameless post-mortems and driving long-term corrective actions for system outages.
Qualifications:
- Bachelor's degree in computer science or equivalent with 8+ years of relevant experience in IT Engineering, with at least 3 years in a formal leadership/management role.
- Proven experience in a 100% cloud-native environment with zero on-prem footprint.
- Expert-level experience managing Okta as an IdP (SAML, SCIM, OIDC, and Workflows) and knowledge of administering Google Workspace and Microsoft O365.
Benefits:
- Flexible time off.
- Generous medical, dental, and vision coverage for full-time employees and their dependents.
- Diversity and inclusion programs that promote employee resource groups
Outreach
Outreach is the only complete agentic AI platform for revenue teams. They infuse agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. The company's success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives.