Senior Manager, Event Content Program Management & Operations

Role Overview:

• You thrive where structure meets scale, orchestrating hundreds of interconnected content deliverables across global programs.
• The Senior Manager, Event Content Program Management & Operations partners with Flagship Programs leadership to establish structured event content operating models.
• You own the full event content lifecycle from pre-event planning through live execution and post-event operations.

Key Responsibilities:

• Own end-to-end program management of event content operations across multiple concurrent programs including Knowledge, World Forums, and AI Summits.
• Lead the annual third-party event planning recommendation process, managing assessment and prioritization of external event participation.
• Drive cross-functional accountability to deadlines, deliverables, and dependencies, and lead program-level cadence with weekly updates.

Program Infrastructure & Operating Model:

• Design and implement scalable operating models for event content planning, tracking, and execution.
• Build reusable templates, playbooks, checklists, and workflow documentation that scale across event programs.
• Establish systems of record for timelines, milestones, dependencies, risks, and deliverables.

Cross-Team Special Projects:

• Take on ad hoc program management responsibilities across the PSM Launch Office and Flagship Programs team.
• Support business operations responsibilities as the team’s operating model matures.