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About the Role:
- As a Strategic Account Lead, you'll own 1–2 of Pulley's largest enterprise accounts.
- You're the main point of contact for the customer and the link between their needs and internal teams.
- This role is remote and designed for someone who wants to be embedded near the customer they support.
What You'll Do:
- Portfolio Visibility & Program Coordination: Keep a current view of your account's full project portfolio.
- Customer Relationship Management: Be the go-to contact for decision-makers throughout the account.
- Stakeholder Onboarding & Program Growth: As the account grows, onboard new stakeholders on both sides.
Who You Are:
- 4–8 years of experience in project management, program management, or a related client-facing role.
- Background in construction, real estate, architecture, permitting, or a related field.
- Genuinely customer-obsessed with strong communication and organizational skills.
Pulley
Pulley uses AI-powered permitting intelligence to help architects, builders, and retailers speed up commercial projects. Founded in 2021, it combines deep permitting expertise with purpose-built AI and is backed by CRV, Susa Ventures, and Fifth Wall.