Named Account Licensing Specialist

Role Responsibilities:

• Serve as the dedicated licensing concierge for our highest-value accounts, building deep relationships and responding with urgency.
• Advise customers on the right Microsoft 365 and Azure licensing structure for their needs, balancing cost, compliance, and growth.
• Partner with Account Executives on active deals, joining sales calls to scope and validate licensing.

What You'll Own:

• Named Account Concierge: roll out the red carpet for every customer, making them feel like they have a licensing expert on speed dial.
• Licensing Solution Advisor: translate complex licensing documentation into clear, confident guidance.
• Sales Enablement Authority: be the escalation path for licensing questions and the reason the right solution gets sold.

Internal Role:

• Train and mentor internal teams on Microsoft licensing programs, products, and best practices.
• Own and resolve licensing tickets and customer requests, often starting from incomplete information.
• Find the question behind the question, chase the answer, and close the loop with the customer.