Technical Account Manager
Benefits
Unlimited PTO
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The Impact You’ll Have:
- Serve as the primary contact for large customers, addressing their post-implementation technical needs.
- Collaborate with cross-functional teams to resolve issues and optimize platform performance.
- Proactively identify and address customer growth opportunities and concerns to enhance satisfaction and retention.
Who You Are:
- 7+ years customer-facing work experience in high-tech or financial technology services.
- Strong technical background with a deep understanding of APIs, cloud platforms, and software integrations.
- Proven experience managing large, enterprise-level customers and delivering exceptional post-implementation support.
Compensation and Benefits:
- Multiple health insurance options
- Flexible vacation time
- Retirement savings program with company contribution
Marqeta
Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. Marqeta offers several benefits and believes in recognizing the contributions of our people.