Technical Account Manager

Marqeta

Remote regions

Canada

Salary range

$94,467–$117,714/yr

Benefits

Unlimited PTO

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The Impact You’ll Have:

  • Serve as the primary contact for large customers, addressing their post-implementation technical needs.
  • Collaborate with cross-functional teams to resolve issues and optimize platform performance.
  • Proactively identify and address customer growth opportunities and concerns to enhance satisfaction and retention.

Who You Are:

  • 7+ years customer-facing work experience in high-tech or financial technology services.
  • Strong technical background with a deep understanding of APIs, cloud platforms, and software integrations.
  • Proven experience managing large, enterprise-level customers and delivering exceptional post-implementation support.

Compensation and Benefits:

  • Multiple health insurance options
  • Flexible vacation time
  • Retirement savings program with company contribution

Marqeta

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. Marqeta offers several benefits and believes in recognizing the contributions of our people.

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