Handle enquiries from agents, landlords, tenants, and interested parties through inbound and outbound calls, live chat, post, and email.
Process deposit protection applications, renewals, and compliance tasks to meet scheme rules and KPIs.
Support the wider team during busy periods and cross-sell additional services.

What We Offer:

23 days holiday plus UK bank holidays, life assurance, private health care for you and dependents.
Employee assistance programme, season ticket loan, rental deposit loan, and annual leave purchase scheme.
Access to discounted personal insurance and financial support for professional qualifications.

Our Culture:

Relaxed and friendly environment with a dress code that reflects our values.
We are an Equal Opportunity Employer committed to diversity and teamwork.
Part of a global insurance brokerage with a focus on trust, resilience, and doing what's best for customers.

Mydeposits

HFIS Limited, part of Brown & Brown (Europe) Limited, provides deposit protection and insurance services for the property sector. The company is part of a global insurance brokerage with a collaborative team culture that values integrity, teamwork, and customer focus.

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