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Mission and Opportunity:
- Early education is a critical determinant of childhood outcomes and a $175B market underserved by technology.
- Brightwheel is the largest, fastest growing platform in early ed, trusted by millions of educators and families.
What You'll Do:
- Manage complex account configurations and routine updates for enterprise partners.
- Respond to customer questions and troubleshoot basic technical issues via email.
- Follow detailed SOPs and perform data entry with speed and precision.
Qualifications, Skills, & Abilities:
- Strong English fluency and high attention to detail.
- Ability to follow step-by-step instructions and work independently.
- Tech-savvy with strong time management and organizational skills.
Brightwheel
Brightwheel is the largest platform in early education, trusted by millions of educators and families every day. It is a three-time Cloud 100 company with a distributed team across US time zones.