Director, Reliability Engineering

Transformation Leadership & Change Strategy:

• Define and execute structured change strategies for major SRE initiatives, platform migrations, and operating model shifts.
• Manage all incidents and escalations for SRE teams, focusing on maintaining performance and availability of supported environments.
• Serve as a senior change leader across Engineering, Product, People Operations, Finance, and executive stakeholders.

Cross-Functional Engagement & Stakeholder Management:

• Facilitate executive steering forums and cross-functional working groups, producing clear communications that translate reliability initiatives into business outcomes.
• Build trust and alignment across SRE teams by bridging cultural, geographic, and operational differences.
• Partner with People Operations on workforce planning, change impact assessments, and role evolution strategies.

Team Leadership & Organizational Development:

• Lead and develop high-performing teams, with accountability for team health, capability growth, career development, and performance outcomes.
• Establish career frameworks, learning pathways, and development programs that reflect both technical mastery and change leadership competencies.
• Drive a DevOps and automation-first mindset across teams, reducing reliance on manual processes through structured transformation initiatives.