Similar Jobs
See allNew Member Care Navigator I - Temporary Position
Uprise Health
US
Customer Service
Microsoft Word
Microsoft Excel
Client Service Representative - Operations
WNS
US
Customer Service
Data Entry
Windows
CPC Processor Customer Support
Jobgether
US
Customer Service
Microsoft Office
Data Entry
Member Support Specialist
Five Star Solutions
US
Customer Service
Communication
Active Listening
Customer Service
Achieve
US
Customer Service
Communication
Empathy
Overview:
- To provide support for the Customer Experience Team to ensure a second-mile experience for our customers and prospective campers.
- Reports to Manager, Customer Experience - Camps.
Responsibilities:
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns.
- De-escalate situations involving dissatisfied customers, offering second-mile assistance and support.
- Review campers' CampDoc Health Profiles for accuracy and completion.
Qualifications:
- 1+ years of Customer Service Experience.
- Great active listening skills, patient, and empathetic attitude.
- Intermediate skills in Microsoft Excel, Word, and Outlook.
WinShape Foundation
WinShape Foundation is a Biblically-based Christian non-profit that creates Christ-centered experiences through summer camp, foster care, and marriage enrichment. The organization is rooted in Christian faith and seeks to glorify God.