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Responsibilities:
- Conducts administrative and scripted clinical intake of calls for clinical review.
- Provides quality customer service through interaction with providers, administrative staff, and others.
- Collects and enters confidential information, ensuring highest level of confidentiality.
Qualifications:
- High School Diploma/GED required.
- Minimum one year of healthcare customer service (call center) experience required.
- Ability to hard line internet, with upload speed of 5 mbps and download of 25 mbps, required.
Benefits:
- Medical, dental, and vision insurance.
- Paid time off (PTO), holidays, and sick leave.
- 401(k) with company match and Employee Assistance Program.
WNS
WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving over 700 clients across 10 industries. With global headquarters across four continents, operations in 13 countries, and more than 66,000 employees, the company combines scale, expertise, and execution to deliver sustainable outcomes.