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Overview:
- Serve as a primary point of contact for clients, managing inbound and outbound communications.
- Work in a high-velocity environment focused on delivering a seamless customer experience.
Responsibilities:
- Place outbound calls to Medicare eligible customers from qualified leads.
- Ask required scripted questions and use rebuttals to overcome caller objections.
- Meet transfer targets and appropriately disposition each call.
Qualifications:
- High school diploma or equivalent and at least 6 months of customer service experience.
- Must be 18+, type 25+ WPM, and be comfortable with Windows-based systems.
Teleperformance
TP is a global provider of digital business services, partnering with brands to optimize operations through technology and sustainable practices. With 500,000 employees across 300 languages, TP fosters an inclusive, diverse culture with limitless career growth.